Privacy Policy
Effective Date: 1 January 2025 · Australian Privacy Act 1988 + GDPR-ready
1. Overview
We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and, where applicable, the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect:
- Personal information (name, email, phone number, account details)
- Uploaded videos and related metadata
- Device and usage data
- Analytics and performance data
3. How We Use Your Information
We use your data to:
- Provide AI analysis and app functionality
- Improve our AI models and services
- Communicate with users (including account verification)
- Ensure security and prevent misuse
4. Video & AI Processing
Uploaded videos:
- Are processed using AI systems (Google Gemini)
- Are stored securely on Cloudflare R2 infrastructure
- May be used to improve model accuracy (unless opted out)
5. Data Storage & Security
- Data is stored on secure cloud servers (Supabase, Cloudflare)
- We implement reasonable safeguards, but no system is 100% secure
- Data may be stored in jurisdictions outside Australia
6. Sharing of Data
We do not sell your personal data. We may share data with:
- Cloud service providers (Supabase, Cloudflare, Google)
- Analytics providers
- Legal authorities if required by law
7. Your Rights (GDPR & Australian Privacy Act)
You may have the right to:
- Access your personal data
- Request correction or deletion ("right to be forgotten")
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at the email below.
8. International Data Transfers
Your data may be transferred and processed outside Australia, including in jurisdictions that may not have equivalent data protection laws. We take reasonable steps to ensure appropriate protections are in place.
9. Data Retention
We retain data only as long as necessary for service delivery and legal obligations. You may request deletion at any time.
10. Cookies & Tracking
We may use cookies and tracking technologies to improve user experience and for analytics purposes.
11. Contact Us
For privacy concerns or data requests, contact: privacy@aicoaching.app
12. Updates
We may update this policy periodically. Continued use of the App constitutes acceptance of the updated policy.